WARRANTY: ONE YEAR OF DURABILITY

The One-Year Durability Guarantee applies to PVC, linoleum and rubber floors that operate in public facilities (schools, hospitals, offices, sports facilities, etc.) and others after consultation.

The One-Year Durability Guarantee covers floors protected by one of the following Dr. polymer coatings. Schutz.

• Secura Matt Polymer Coating

• Gloss Ultra Strong Polymer Coating

• Medica Polymer Coating

The floor is covered by the Warranty for a minimum period of 12 months.

Details of the warranty conditions can be found in the annex .

The most important issues are:

• no restrictions due to wiper zones or dirt retention barriers
• limitation of the Guarantee only to damage caused by non-standard use of floors, in particular: mechanical damage caused, for example, by deliberate action, lack of protection of furniture and its moving, moving heavy objects without protection, etc.
• The warranty does not apply to improper installation of the lining or defectively made substrate
• The warranty does not cover flooding or the use of aggressive chemistry on the floor
• The warranty expires when, during its validity, products other than those recommended by Dr. are used to clean, care and renovate the floor. Schutz Poland

How does it work?

• As authorized by Dr. Schutz Polska firma makes an assessment of the condition of the floor free of charge, in the presence of the User/ Investor.
• The User/Investor receives information about the condition of the floor, a proposal for its cleaning, care, application of coating or renovation and the price for the service
• After accepting the price and setting the conditions, the service is performed.
• As a company providing the service, we register the guarantee on the website www.gwarancja.dr-schutz.eu
• After registering the Guarantee, the User/Investor receives the following documents by e-mail: warranty certificate, warranty conditions, instructions for cleaning and care of a given floor.
• To maintain the operation of the Guarantee, cleaning and care of carpets should be carried out in accordance with the Instructions.
• Before the upcoming next inspection period (in accordance with the warranty period), the User/Investor as well as the service company receive a notification of an upcoming visit to assess the condition of the floor.
• The parties agree on the need to renovate the floor or to extend the Warranty for a specified period.
• After the service is provided, the User / Investor receives a new Guarantee.