WARRANTY: LONG-TERM DURABILITY

The Long-Term Durability Guarantee applies to PVC, LVT, linoleum, rubber, polyurethane, epoxy, mineral substrates and varnished wood floors, which operate in public facilities (schools, hospitals, offices, sports facilities, etc.) and others after consultation.

The Long-Term Durability Guarantee also covers all floors subject to renovation and design change.

The Long-Term Durability Guarantee covers floors protected by one of the following Dr. polyurethane varnishes. Schutz or one of their varieties. Polyurethane varnishes are polymer coatings (polymers).

• PU Siegel
• PU Anticolor
• PU ESD
• PU Antislip

The floor is covered by the Warranty for a minimum period of 30 years, assuming the renewal of the protective coating with Dr.Schutz polyurethane varnish in periods from 36 to 72 months.

Details of the warranty conditions are attached.

The most important issues are:

• no restrictions due to wiper zones or dirt retention barriers
• limitation of the warranty only to damage caused by non-standard use of floors, and in particular mechanical damage caused by, for example: deliberate action, lack of protection of furniture and its moving, moving heavy objects without protection, etc.
• The warranty does not apply to improper installation of the lining or defectively made substrate
• The warranty does not cover flooding or the use of aggressive chemistry on the floor
• The warranty expires when, during its validity, products other than those recommended by Dr.Schutz Polska are used for cleaning, care and renovation of the floor.

How does it work?

1. As authorized by Dr. Schutz Polska firma makes a free assessment of the condition of the floor in the presence of the User / Investor
2. The User/Investor receives information about the condition of the floor, a proposal for its cleaning, care, application of coating or renovation and the price for the service
3. After accepting the price and setting the conditions, the service is performed.
4. As a company providing the service, we register the Guarantee on the website www.gwarancja.dr-schutz.eu
5. After registering the Guarantee, the User/Investor receives the following documents by e-mail: warranty certificate, warranty conditions, instructions for cleaning and care of a given floor.
6. To maintain the operation of the Guarantee, cleaning and care of carpets should be carried out in accordance with the Instructions.
7. Before the upcoming next inspection period (in accordance with the warranty period), the User/Investor as well as the service company receive a notification of an upcoming visit to assess the condition of the floor.
8. The parties agree on the need to renovate the floor or to extend the Warranty for a specified period.
9. After the service is provided, the User / Investor receives a new Guarantee.